Guide To Understanding Your Bill

Guide to understanding your bill

Key Elements

1. Date statement sent 
2. Your personal Account Number(s)
3. Respective Balance(s) for each account
4. Credit Cards we accept
5. Name and address of person responsible for bill
6. Where to mail your payment
7. Open Accounts: Current or prior outstanding account(s) for service(s) rendered
8. Customer Service Number to call for questions
9. For question(s) related to Payment Assistance
10. Summary of Accounts:
    
    
    • Total Charges - Total amount of Charges for service(s) rendered
    • Total Ins Payments - Total amount paid by insurance company on your behalf
    • Total Ins Adjustment - Total negotiated discount amount between hospital and insurance company
    • Total Patient Payments - Total amount of payments made by you
    • Total Patient Discounts - Total discount offered to patient from hospital
    • Total Due - Total amount owed

Glossary of Billing Terms